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Client Survey (Post-Visit)

Please take a few minutes to complete this survey as it pertains to your most recent visit. We welcome your feedback as it is the most effective way to hear and respond to you— our valued client. We appreciate your participation and thank you for choosing Auburn.

Your Email Address:
Subject
Please rate the overall medical service provided:







Please rate the service by our front desk/reception staff:







Please rate the overall coordination and communication between our staff, your referring veterinarian and you?







How would you rate the appointment process?







How would you rate the service of the staff member who made your appointment?







How would you rate the wait time from arrival to appointment?







Please rate your level of satisfaction with communication about diagnostics and test results?







How would rate the level of communication with the senior veterinarian?







How would you rate communication regarding possible treatment options and cost?







Please rate the quality of information you received regarding follow-up treatment, home care and medications:







Which members of the veterinary care team did you meet?






(select all that apply)
How would you rate the quality and timeliness of discharge and payment processes?







Do you feel that you received a good value for your investment?







Comments:

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Your First Name: *
Your Last Name: *
Pet's Name *
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