Referring a Patient
For the convenience of our referring veterinarians, the Bailey Small Animal Teaching Hospital and the Auburn Veterinary Specialists offer online and over-the-phone options for submitting referrals. All referrals are with a specialty service, not with a specific clinician. Supporting medical history details and patient records are required in order to ensure that our clinicians, technical staff, and students have the most up-to-date information regarding the referral. The faculty of the Wilford & Kate Bailey Small Animal Teaching Hospital emphasizes that the basis for strong communication and a team approach to the patient’s care begins with the information you provide.
Bailey Small Animal Teaching Hospital
1220 Wire Road Auburn AL 36849
We encourage referring veterinarians to submit non-emergency patient referrals online. This method provides our referral office with the details necessary to set up your referral and quickly begin addressing the client’s needs. Take advantage of our Auburn Online Referral Form for any small animal patient referred to the Wilford & Kate Bailey Small Animal Teaching Hospital.
After the online referral has been submitted, your client is welcome to schedule their appointment directly through our appointment desk by calling 334-844-4690. For online referrals submitted Monday through Friday between 8 a.m. and 2 p.m. CST, please allow a minimum of two hours for data entry. For those online referrals being submitted after 2 p.m. CST, as well as Saturday and Sunday submissions, we ask that your clients call the appointment desk after 10 a.m. CST on the next business day to schedule their appointment.
Referring veterinarians are welcome to contact the referral office by phone, during normal business hours, to submit a patient referral. Contact Meredith Smildsin, our Referral Liaison, at 334-844-5230. This phone line is for referring veterinarians only. For after-hours emergencies, please do not leave voicemail on this line, as your message will not be received until the following business day. After 5 p.m. CST, as well as on weekends/holidays, please call 334-844-4690, and follow the automated instructions to speak with our after-hours emergency staff.
After the phone referral has been submitted, you may schedule the appointment for your client through the referral liaison. If you would prefer to have your client schedule his or her appointment directly through the appointment desk, they may call 334-844-4690. You will be given the patient’s Pre-Admission number at completion of the phone referral. For quick reference when scheduling an appointment, please advise your client to provide this number to the Appointment Coordinator.
The Emergency and Critical Care Service is open 24 hours a day, 7 days a week. For emergency referrals during regular business hours, please call the referral office to be put in contact with one of the scheduled emergency clinicians in order to discuss pertinent patient history prior to sending the patient. If it’s after 5 p.m. CST, as well as on weekends/holidays, please call 334-844-4690 and follow the automated instructions to speak with our after-hours emergency staff.
Important Contact Details
Referral Office (For referring veterinarians and their staff only): 334-844-5230
Lab Results/Patient Discharges: 334-844-5298
Fax Number: 334-844-6034
Email Address: firstname.lastname@example.org
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